Our difference

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CUSTOMER
service


SureShip is comprised of people who are committed to consistently providing exceptional customer service, proactive communication and effective solutions that meet and exceed our clients’ expectations.  Our in-house dedicated Client Solutions team is available via phone, email or instant chat to assist customers, whether it is placing an order, product suggestions, or issue resolution. Throughout every customer interaction, we are singularly focused on providing “PCE”: The Perfect Client Experience.

advanced
technology


Innovation in technology and continual process improvement are the integral part of SureShip’s operation. Our commitment to invest in new technologies and improve our processes ensures the unparalleled accuracy and efficiency in every facet of our operation. Some of our continuous improvements include:

  • Proprietary online inventory management and reporting system
  • Wireless and secure warehouse management system
  • Robust eCommerce solutions
  • Stable and redundant networks
Order Management and Fulfillment
Data Management and Network Security

data management
& network security


  • Utilize a SSAE 16 Type 2 Data Center to Process and Persist All Customer Data
  • Redundant and Load Balanced Server Architecture Eliminating Single Point of Failure
  • Automated Near-Line, Offline and Off Premise Backups
  • Real Time Server Monitoring and Alerts Across Multiple Tiers: Transmission, Application, Data
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boost your company's efficiency with sureship

ADDRESS

9001 Hampton Overlook
Capitol Heights, MD 20743

call us

TEL: 301.577.7550

FAX: 301.686.8282