OUR DIFFERENCE
Home / Our Difference
CUSTOMER
SERVICE
SureShip is comprised of people who are committed to consistently providing exceptional customer service, proactive communication and effective solutions that meet and exceed our clients’ expectations. Our in-house dedicated Client Solutions team is available via phone, email or instant chat to assist customers, whether it is placing an order, product suggestions, or issue resolution. Throughout every customer interaction, we are singularly focused on providing “PCE”: The Perfect Client Experience.
ADVANCED
TECHNOLOGY
Innovation in technology and continual process improvement are the integral part of SureShip’s operation. Our commitment to invest in new technologies and improve our processes ensures the unparalleled accuracy and efficiency in every facet of our operation. Some of our continuous improvements include:
Proprietary online inventory management and reporting system
Wireless and secure warehouse management system
Robust eCommerce solutions
Stable and redundant networks
DATA MANAGEMENT
& NETWORK SECURITY
Utilize a SSAE 16 Type 2 Data Center to Process and Persist All Customer Data
Redundant and Load Balanced Server Architecture Eliminating Single Point of Failure
Automated Near-Line, Offline and Off Premise Backups
Real Time Server Monitoring and Alerts Across Multiple Tiers: Transmission, Application, Data
